1. BASIC PROVISIONS
1.1. Prices are in euros.
1.2. To reserve a yacht, an advance payment is required. The amount of the advance payment ranges from 30 to 100% of the total cost, depending on the type of vessel. This amount is a guarantee of the vessel reservation.
1.3. In case of cancellation of the booking less than 30 days before the scheduled start date of the vessel rental, the advance payment is not returned to the client and is retained by the agency in full.
1.4. In case of cancellation of the booking no later than 30 days before the scheduled start date of the vessel rental, the advance payment will be returned to the client in full. In this case, all costs for transferring funds are borne by the client.
1.5. During the rental of the yacht, the client pays an insurance amount (deposit), which is returned to the client after the yacht is returned to the owner. The amount of the deposit depends on the type of yacht and is indicated in the description of the vessel.
1.6. Renting a yacht for one day implies the use of the vessel by the client during daylight hours. Daylight hours are up to 11 hours, from 9:00 to 20:00.
1.7. Renting a yacht for one week means the client uses the vessel for 7 days. Rental starts: Saturday, 16:00. End of rental: next Saturday, 9:00.
1.8. The vessel can be chartered by the client and managed independently if there is a document confirming the client’s right to manage vessels of the appropriate class. Renting a boat for self-driving is possible only after prior agreement with DSA Travel employees.
1.9. Before the start of the rental, the client is additionally charged a deposit to cover operating expenses during the trip (APA – Advanced Provisioning Allowance). The APA deposit is 20-40% of the rental price, depending on the type of vessel and rental duration. An APA deposit is required to cover food, fuel, port fees and other additional costs while traveling on a yacht. This deposit is given to the captain immediately before the start of the rental. At the end of the trip, the difference between the APA deposit and the actual funds spent is returned to the client. If the deposit amount is spent before the end of the voyage, the captain will notify the customer in advance of the need to increase the deposit. At the end of the trip, the captain provides the client with a full report on the expenditure of funds.
1.10. Animals are allowed on board only after prior agreement with DSA Travel employees under the conditions specified in the description of the yachts.
1.11. If weather conditions do not allow the charter to take place on the scheduled day, the client is offered a choice of the nearest available dates to reschedule the charter. If the client refuses to reschedule the charter to another date due to unfavorable weather conditions, clause 1.3 comes into force. of this condition. The decision to reschedule a charter due to adverse weather conditions is made by the captain of the yacht, based on professional skills and experience, as well as the weather forecast.
1.12. All charter participants must have foreign passports with them on board the ship.
2. RESERVATION AND PAYMENT
2.1. To pay the advance, the client is issued an invoice from the company “DSA Travel”.
2.2. To issue an invoice, the client must provide the first and last name (in Latin letters as in the international passport) of the person who will make the prepayment. The client is sent an invoice indicating the amount of the advance. The invoice is sent by email or fax.
2.3. The company “DSA Travel” offers its clients the following methods of paying advance invoices:
– payment via the Internet using Visa or MasterCard cards (electronic invoice)
– bank transfer
2.4. The client must pay the invoice within three business days. During this time, the selected vessel is in the “preliminary reservation” status. If the client fails to make an advance payment within three working days, the preliminary reservation may be cancelled;
2.5. If for some reason the client needs more than 3 days to pay the invoice, it is necessary to inform the manager of the DSA Travel company in advance and agree on payment terms.
2.6. Immediately after paying the invoice, the client must inform the manager of the DSA Travel company about this in any convenient way and send copies of payment documents confirming the payment of the advance by e-mail or fax.
2.7. After receiving confirmation of payment, a DSA Travel employee makes the final reservation of the selected vessel and sends the booking confirmation to the client by email or fax.
2.8. The client pays the remaining amount, depending on the type of yacht: by bank transfer 5 weeks before the start of the charter or immediately before the start of the charter in cash.
On some ships, payment by Visa or Mastercard is possible. In this case, a bank commission for servicing a mobile terminal in the amount of 3% falls on the client.
3. METHODS OF ADVANCE PAYMENT.
3.1. Bank transfer.
The details required for the transfer are indicated in the invoice or can be sent additionally. Bank fees for money transfers are borne by the client. After making a transfer, the client immediately notifies DSA Travel about this in any convenient way (phone, Viber, Skype, e-mail). On the same day, the client must send a copy of the payment confirmation (payment document) by email or fax. With an additional request from DSA Travel, the client must send SWIFT (a document confirming the successful sending of funds).
3.2. Payment through the website with Visa or MasterCard (electronic invoice)
The client is issued an electronic invoice in the form of a special web page. Having opened the web page, the client enters all the necessary data and confirms the payment. After successful payment of the electronic invoice, the client receives an automatic notification by email. A bank commission for withdrawals via the Internet in the amount of 4% falls on the client.
Attention! On the DSA Travel website, all plastic card transactions are carried out by one of the world’s largest processing companies, Bankart (www.bankart.si). “Bankart” is a contractor of the bank “NLB Montenegrobanka” (www.nlb.me), which services the company “DSA Travel”. This means that your data will always be reliably protected and will not fall into the hands of third parties. DSA Travel does not store or use card data.
If the Client’s bank does not allow payment via the Internet using a plastic card, DSA Travel can make payment through a stationary office terminal. Bank commission for payment through a payment terminal of 3% falls on the client. After a successful transaction, an Agency employee immediately notifies the Client about this in any convenient way (phone, Viber, Skype, e-mail). The agency undertakes to maintain the confidentiality of bank card information and store it in its database for no more than one day from the date of booking. At the end of this period, the card data will be deleted.